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Need Help Downloading?

Where Are My Downloaded Files?

Most browsers and devices store your downloads in a standard location. See below for tips:

  • Google Chrome (Windows/Mac): Use Ctrl+J (Windows) or Cmd+Option+L (Mac) to open your downloads list.
  • Mozilla Firefox (Windows/Mac): Select the download arrow in the toolbar or use Ctrl+J / Cmd+J.
  • Microsoft Edge: Use Ctrl+J (Windows) or Cmd+J (Mac) to see your downloads.
  • Safari (Mac): Tap the download icon or look in your Downloads folder.
  • Android: Use the Files or Downloads app to locate your files.
  • iOS (iPhone/iPad): Open the Files app, then browse to On My iPhone/iPad → Downloads.

Still can’t locate your file? Check your device or browser settings for a different download folder.

Understanding Download Credits

Download credits help us offer free access to our services. Here’s a summary:

  • What are download credits? Credits are tokens you use to download audio from our platform. Each download usually requires one credit.
  • How can I get credits? Earn 1 free download credit by watching a video ad or by clicking the button several times in the download window.
  • Why do we use credits? Credits from ads help cover our costs so we can keep the site free for everyone.
  • Do credits expire? Yes, credits will expire after 24 hours if not used.
  • Can I buy credits? We don’t sell credits directly, but if you make a donation, we’ll reward you with extra credits as a thank you.
  • How many credits do I have? You currently have .

We appreciate you using our platform and helping us keep it free for all!